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Our team is here to help!


Email Address

info@cojpgallery.com

Based in

Kyoto, Japan

Reply Time

Within 24 Hours

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We stay very active online. Happy to respond here too!

Frequently Asked Questions

The things people ask us most, answered plainly.

  • Our business is built on the foundation of authenticity. All items are carefully inspected before being stocked. Additionally, all products are sourced only from trusted vendors and suppliers.

  • United States: all tariffs and import duties are paid by us. Your checkout total is the final price and nothing more is owed at delivery.

    All other countries: customs duties and import taxes are charged by your local customs authority and are paid by the buyer. These fees are not included at checkout.

    Every international order ships with tracking via secure courier.

  • Refer to the size charts included on our product pages. Please check the chart before ordering to find your best fit. Keep in mind that Japanese sizing often runs smaller than US and EU sizing. If you have any questions about fit, reach out to us before purchasing and we are happy to help.

Something we haven't covered? Ask above and a real person replies within 24 hours.